FAQs
How Do You Find Out My Level?
After you select the plan that suits you, we’ll get in touch with you to conduct an evaluation quiz. This will help us determine your current level, ensuring that you are enrolled in the course that best aligns with your learning requirements.
What Happens Once I Pick a Plan?
We’ll get in touch with you to conduct an evaluation quiz. This will help us determine your current level, ensuring that you are enrolled in the course that best aligns with your learning requirements, directly after you choose a plan.
When Does My Course Start?
Your course will begin after you complete the evaluation test, typically starting on the first day of the upcoming week, unless there are fewer than three work days left in the current week.
Can I switch my course if it feels too easy or too difficult?
Absolutely! If you find that your course isn’t the right fit, just get in touch with us, and we’ll help you transition to a more suitable level.
Are the lessons live or pre-recorded?
We offer both live classes and a library of pre-recorded lessons. This ensures flexibility, allowing you to learn at your own pace and convenience.
How can I access the e-books and additional materials?
Once you're enrolled, you'll have access to all course materials, including e-books and additional resources, directly through your account on our platform.
Can I change my class hours?
Yes, you can change your class hours by filling out this form.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, bank transfers, and many local online payment gateways like Mada.
Do you offer one-on-one tutoring?
Yes, we offer personalized one-on-one tutoring for students who prefer a more tailored learning experience. You can select this option when choosing your plan.
How do I get in touch with customer support?
You can contact our support team through the "Contact Us" section on our website or email us at info@thelearnyway.com or even through the floating WhatsApp button. We're here to help with any inquiries or issues you may have.
What if I need to change my class time?
No problem! Simply follow the provided link and fill out the form with the new times that work best for you. We'll do our best to accommodate your request.
How long is each class?
Each class is 45 minutes.